Reference

Privacy Policy at dunia88

When you open an account with us, your personal information and payment details are protected by clear, straightforward policies.

Account security verified at loginPayment data encrypted end-to-endNo third-party sharing without consent

Explore the Lobby Read FAQ

Data Collection and Use

dunia88 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

dunia88 collects personal data when you register — your name, email, phone number, and banking information for deposits and withdrawals. We use this information to verify your identity, process transactions via DANA, OVO, GoPay and QRIS, and communicate with you about your account. Where local law

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permits, we may also use anonymised data to improve our games and support services. Your data is stored on secure servers and retained only as long as your account remains active, unless local law requires longer retention for compliance purposes. We never sell your information to
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marketers or unrelated third parties. Access to your personal data depends on local law in your region.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

GET IN TOUCH

How to Contact Us About Your Privacy

If you have questions about how we handle your data, want to update your information, or need to request access to what we store about you, our support team is ready to…

Live Chat Open your account and head to the help menu. Our support team answers privacy questions during live chat hours, typically 09:00–22:00 Jakarta time daily.

Email Support Send privacy-related requests to our support address. Include your account username and describe what information you need. We aim to respond within 48 hours.

Account Settings Log in to dunia88, open Settings, then Privacy & Data. You can review what we hold, update contact details, and download your account history directly from there.

DATA SECURITY INSIDE

How We Protect Your Information

Security is built into every part of how we handle your account. From the moment you create your login through every deposit and withdrawal, encryption protects your personal and banking data.

Encryption at Every Step

All data moving between your device and our servers uses SSL encryption. Passwords are hashed, and payment information never touches our main database.

Withdrawal Verification

Before we send money back to your DANA, OVO, GoPay or QRIS account, we confirm your identity through email or SMS. This stops fraudulent withdrawal requests.

Staff Access Controls

Only our security and customer support teams see account details. Access is logged and monitored. No staff member can view your password or process withdrawals without extra permission.

Regular Security Audits

We test our systems for vulnerabilities every quarter and work with third-party security experts to find and fix potential issues before they affect your account.

Cookie and Tracking Clarity

We use cookies to keep you logged in and remember your preferences. Analytics cookies help us see how players use the lobby. You can disable non-essential cookies in your browser settings.

Data Retention Policy

We keep your account data while you're active and for up to three years after closure for audit and compliance. Older records are securely deleted unless law requires retention.

Privacy Policy Frequently Asked

Real questions from players in Semarang, Makassar and across Indonesia about how we handle their information and keep their accounts secure.

We collect your full name, date of birth, email, phone number, and bank or e-wallet details for DANA, OVO, GoPay and QRIS deposits. We also record your IP address and device information for security and fraud prevention purposes.

We retain your account data for up to three years after closure to comply with financial regulations and respond to disputes. After that period, we securely delete your personal information. You can request early deletion where local law permits.

Yes. Log into dunia88, go to Settings, then Privacy & Data, and select Download My Data. We compile your account history, transactions, and personal details into a file within five business days, or contact our support team for help.

Only our payment processing team and compliance staff can view payment details. Your transactions are encrypted and never shared with third parties unless required by law or for fraud investigation.

No. We do not sell your information to marketers or unrelated companies. We only share data with payment processors, fraud prevention services, and law enforcement where local law requires it.

We require a strong password, offer optional two-factor authentication, and log you out after 30 minutes of inactivity. Before withdrawals, we verify your identity again via email or SMS to stop unauthorised requests.

We monitor for breaches continuously. If a security incident occurs, we notify affected players within 48 hours via email and SMS, provide guidance on account protection, and work with authorities if required by local law.

Privacy Policy at dunia88

How to Contact Us About Your Privacy

How We Protect Your Information

Encryption at Every Step

Withdrawal Verification

Staff Access Controls

Regular Security Audits

Cookie and Tracking Clarity

Data Retention Policy

Privacy Policy Frequently Asked

01 What personal information does dunia88 collect when I open an account?

02 How long do you keep my data after I close my account?

03 Can I download or export all the information you hold about me?

04 Who has access to my banking information and payment history?

05 Do you share my data with other websites or marketing companies?

06 How do you prevent someone else from accessing my account?

07 What happens if there's a data breach or security incident?

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